Helens Jewelry, located at 219 E 9th St, Libby, MT, has become a beloved local establishment for engagement ring creation and jewelry services. Serving the community in Lincoln County, this charming shop operates primarily on a customer-friendly basis, focusing on personalized service and quality craftsmanship.
Run by the experienced Helen Barr, the team is noted for their friendly and knowledgeable approach. Customers rave about the welcoming atmosphere, with many appreciating how the staff takes the time to listen to their ideas and provide tailored guidance through the design process. Helens Jewelry specializes not only in engagement rings but also offers exceptional repair services, making it a one-stop shop for all your jewelry needs. While the majority of reviews express high satisfaction, a few customers have pointed out occasional challenges with communication.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 4:00 PM
- Wednesday: 10:00 AM – 4:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Best Review: Jason praised the staff for their honesty and fast service, noting the great deals he received, which keeps him coming back as a loyal customer.
Worst Review: Dan felt that his experience was negatively impacted by a rude staff member, which left him disappointed despite the shop's overall positive reputation.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 21
Store Phone Number: 4062934449