Helmut the Jeweler, located at 100 North White Mountain Blvd., Show Low, AZ, operates in Navajo County and has been a family-owned business since 1972. They specialize in custom engagement ring creation and offer a wide range of jewelry repair services. The jeweler is known for its knowledgeable staff, including owner Stephen Vaeth, who is highly regarded for his expertise in jewel crafting. The store has garnered a reputation for both beautiful craftsmanship and exceptional customer service.
Operating hours are as follows:
- Monday to Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Reviews from 123 customers present a mixed view of the business.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Customers have praised the store's diverse selection of engagement rings and the personalized service provided by staff, characterized as friendly and knowledgeable. However, some reviews point to high prices for repairs and dissatisfaction with service quality, noting experiences of being quoted excessive repair costs.
Best Review:
Kara mentioned in her review that the staff at Helmut the Jeweler are incredibly well-educated about their products, offering helpful and friendly service without being pushy.
Worst Review:
Jody expressed frustration, stating that after taking their wife's ring for a simple fix, they were quoted an exorbitant price for repairs, calling the business untrustworthy.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
- Staff Members: Stephen Vaeth (Owner)
Positivity Score: 70%
Total Customer Feedback Reviewed: 123
Store Phone Number: 9285324454