Heng Sang Jewelry, located at 38-07 Main St, Flushing, NY 11354, offers a variety of services, including the creation of custom engagement rings. Operating in Queens County, this jeweler is known for its extensive collection of 24K gold jewelry, diamonds, gemstones, and more. Reviews indicate that the staff members are generally friendly and provide helpful service, with positive feedback highlighting their reasonable pricing and quality craftsmanship.
However, some customers have reported experiences with rude staff members, which has impacted their overall satisfaction with the service. The store has a solid reputation for catering to the jewelry needs of the local community.
Operating hours are as follows:
- Monday: 10:00 am - 6:45 pm
- Tuesday: 10:00 am - 6:45 pm
- Wednesday: 10:00 am - 6:45 pm
- Thursday: 10:30 am - 6:45 pm
- Friday: 10:00 am - 6:45 pm
- Saturday: 10:00 am - 6:45 pm
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 65%
Neutral sentiment: 25%
Negative sentiment: 10%
Best Review: David noted that the store provided polite and helpful service and he appreciated the staff’s willingness to refer him to another shop when they couldn’t address his watch repair needs.
Worst Review: Ji-eun expressed disappointment with the staff, describing them as very rude during her visit, which negatively impacted her experience at the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 7188881464