Henry's Fine Jewelry Summit NJ

Henry's Fine Jewelry, located at 419 Springfield Avenue, Summit, NJ 07901, is a renowned jewelry store specializing in custom-designed engagement rings and exceptional customer service. Established in 1989, this family-owned business has built a strong reputation in Union County for its quality craftsmanship and personalized service. The store offers a variety of services including jewelry and watch repairs, appraisals, and custom design. Customers often highlight the friendly and knowledgeable staff, with Wendy and Henry frequently mentioned for their excellent service and expertise.

With 278 total reviews, the overall sentiment from online customer reviews is predominantly positive. Positive experiences account for approximately 95%, with a small percentage reflecting neutral feedback. There are very few negative sentiments expressed, indicating a strong trust in the services provided.

Customer Reviews Sentiment:
- Positive: 95%
- Neutral: 4%
- Negative: 1%

Best Review: A customer noted the seamless process of creating a custom engagement ring and praised the helpfulness of Wendy during the selection and design process.

Worst Review: One customer expressed disappointment over the service received during an engagement ring resizing but noted that the repair itself was handled well.

Operating Hours:
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff members frequently mentioned include Wendy and Henry.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.