Heritage Jewelers, located at 1115 E 9th St, Lockport, IL 60441, is a well-established jeweler serving Will County. With a focus on creating exquisite engagement rings, the business is known for its custom designs and exceptional craftsmanship. The team, led by owner Dirk Swiderek, brings over three generations of experience to help customers find or create the perfect piece to symbolize their love. The store offers a wide range of services, including custom design, jewelry repairs, and wedding bands.

Reviews highlight the personable service provided by the knowledgeable staff, with many customers praising the attention to detail and the quality of the final products. The atmosphere is welcoming, making it comfortable for individuals to discuss their jewelry needs with the team.

Customer reviews have been plentiful, with a total of 90 reviews considered to gather information for this overview.

Overall Sentiment from Online Customer Reviews:
The general sentiment from customer feedback leans overwhelmingly positive, with about 85% expressing satisfaction with their experiences, 10% remaining neutral, and 5% voicing dissatisfaction.

Best Review:
Jessica noted the patience and exceptional attention to detail she received during the resizing of her engagement ring, emphasizing her plan to bring all future jewelry needs to Heritage Jewelers.

Worst Review:
Elizabeth criticized the owner's political signs outside the store, expressing dissatisfaction with the overall atmosphere, indicating that her experience was negatively impacted.

**Operating Hours:**
- Monday: Closed
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
- Dirk Swiderek
- Tom Emmart

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.