Heritage Jewelers, Shelbyville TN

Heritage Jewelers, located at 108 Public Square East, Shelbyville, TN 37160, is a well-established jewelry store specializing in engagement ring creation and exceptional services. With over 39 years of experience, the owner, Linda Brown, focuses on building personal relationships with customers, making them feel like family. The store offers a wide variety of custom rings and unique jewelry pieces, emphasizing high-quality materials and craftsmanship.

The atmosphere of the store is generally noted to be welcoming, and the staff is recognized for their knowledge and helpful service. However, there are mixed feelings among customers regarding their overall experiences. While some reviews highlight the excellent customer service and helpful staff when selecting engagement rings, others reflect dissatisfaction with interactions that felt unwelcoming or dismissive.

The store operates in Bedford County and provides a range of services, including jewelry repair, custom orders, and personal consultations to ensure customer satisfaction.

**Operating Hours**:
Monday to Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

**Staff Information**:
Linda Brown

**Overall Sentiment from Online Customer Reviews:**
Positive: 50%
Neutral: 15%
Negative: 35%

Best Review:
A customer praised Heritage Jewelers for their outstanding selection and friendly service, expressing satisfaction with their experience and recommending the store highly for purchasing engagement rings.

Worst Review:
One customer reported a highly negative interaction with the staff, describing them as rude and unhelpful, which led them to decide against making a purchase.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.