Herrera's Jewelry is a trusted jeweler located at 797 N Reed Ave, Reedley, CA 93654, serving the local community with dedication and expertise in engagement ring creation and jewelry repair services. The store operates in Fresno County and offers a variety of custom jewelry options tailored to meet individual needs. Customers have noted the welcoming atmosphere and attentive service provided by the staff.
Overall, the jeweler has gathered a total of 21 reviews online, providing a mix of feedback from customers.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 20%
Negative sentiment: 25%
The majority of reviews highlight excellent customer service, especially the efforts of the staff, including a warm acknowledgment of a team member named Martita. However, some customers have voiced concerns regarding the clarity of policies and service quality, particularly with respect to payments and orders.
Best Review:
Megan praised Herrera's Jewelry for its attentive service and kindness from the staff, reflecting a positive experience with their jewelry and customer interactions.
Worst Review:
Irene expressed dissatisfaction with the service, noting a negative encounter regarding respect and communication with the staff, which impacted her impression of the business.
**Opening Hours:**
- Monday: 9:30 AM - 6:30 PM
- Tuesday: 9:30 AM - 6:30 PM
- Wednesday: 9:30 AM - 6:30 PM
- Thursday: 9:30 AM - 6:30 PM
- Friday: 9:30 AM - 6:30 PM
- Saturday: 9:30 AM - 4:30 PM
- Sunday: 9:30 AM - 4:30 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 21
Store Phone Number: 5596389010