Herrick's Jewelry, located at 7 W College St, Oberlin, OH 44074, is a well-regarded jeweler specializing in engagement ring creation and personalized service. With a strong presence in Lorain County and an impressive rating of 4.7 across 15 reviews on Facebook, the store offers a range of jewelry, watches, and custom options that cater to various tastes and budgets.
The team at Herrick's Jewelry is praised for their exceptional customer service and knowledgeable approach. Customers have highlighted the quality of the craftsmanship and the beautiful selection available, making it a go-to destination for those looking to create or customize engagement rings. The owners Mary and Malcolm are often acknowledged in reviews for their friendliness and expertise.
However, it’s important to note that recent updates indicate the store is permanently closed, which has been reflected in the Yelp community, and multiple sources confirm this closure. Despite this, previous customers express their satisfaction with the services received, such as custom designs and repairs, which have contributed to the store's positive reputation over the years.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Best Review: Rick noted the superb service he received when purchasing wedding rings, appreciating the attentive staff who performed cleaning without charge, reflecting small-town friendliness paired with high-quality products.
Worst Review: There were no significantly negative reviews identified; the overwhelming majority of feedback highlighted a positive experience.
Operating Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members:
- Mary
- Malcolm
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 11
Store Phone Number: 4407744461