Hi Ho Silver is a highly regarded jewelry store located at 15836 W 2nd St Ste 1, Hayward, WI 54843, operated by Ron Schreiber, who has extensive experience in custom jewelry creation. Established in 1975, this jeweler is known for its exceptional engagement ring services, offering a mix of hand-crafted pieces and custom designs tailored to clients’ desires. The store provides a variety of fine metals and gems, including elegant gold and silver options, allowing customers to create unique engagement rings.
With a reputation for outstanding customer service, the knowledgeable staff at Hi Ho Silver, including store manager Julie and sales associate Kathy, are attentive and committed to guiding customers through their engagement ring choices. Many patrons have praised the store for its exceptional selection and helpful service.
However, some reviews note concerns regarding the pricing policies and return process. While many customers appreciate the range of choices and quality, there are mentions of inflated prices and a strict return policy that only allows in-store credit, which some found disappointing.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: Cynthia expressed her admiration for the friendly staff and the extensive selection of jewelry that Hi Ho Silver offers, emphasizing the welcoming atmosphere of the store.
Worst Review: Pat criticized the store for what they described as inflated prices and a return policy that offers only 30-day in-store credit, highlighting their dissatisfaction with the shopping experience.
Operating Hours:
Monday: Closed
Tuesday: 10 AM - 5 PM
Wednesday: 10 AM - 5 PM
Thursday: 10 AM - 5 PM
Friday: 10 AM - 5 PM
Saturday: 10 AM - 4 PM
Sunday: Closed
Staff Members:
Ron Schreiber (Owner)
Julie (Store Manager)
Kathy (Sales Associate)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 20
Store Phone Number: 7156345052