Hicks Jewelers, located at 513 N McEwan St, Clare, MI 48617, is a family-owned jeweler with a rich history of serving the community for over 60 years. Known for its jewelry sales and repair services, they specialize in crafting beautiful custom engagement rings alongside providing ring sizing, watch repair, and clock repair services. Customers appreciate the knowledgeable staff and their exceptional repair work, as noted in various online reviews.

The overall sentiment from online customer reviews reflects a mixed atmosphere. Out of 36 reviews, approximately 61% are positive, 17% are neutral, and 22% lean negative.

Positive reviews often highlight the friendly and helpful nature of the staff, with many praising the quality of the customized engagement rings and the overall customer service experience. Customers have mentioned that they found the pricing to be fair and the craftsmanship superb.

Conversely, negative feedback points to instances of poor customer service, with some customers reporting rude interactions and dissatisfaction with the repair services. There have also been mentions of delays in completing watch and clock repairs, leaving some customers frustrated.

Best Review: A customer commended the excellent service received when resizing and soldering an engagement ring, noting the helpfulness of the staff and the affordable pricing for added jewelry pieces.

Worst Review: Another customer expressed dissatisfaction after receiving a resized ring that broke shortly after and noted a rude encounter with staff when seeking assistance.

Operating Hours:
- Friday: 9 am–5:30 pm
- Saturday: 9 am–1 pm
- Sunday: Closed
- Monday to Thursday: 9 am–5:30 pm

Staff members mentioned include Terry Hicks, who is noted as the owner.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.