Highland Jewelry Mart is a full-service jeweler located at 7225 Boulder Avenue, Highland, CA 92346, specializing in engagement ring creation along with custom designs and colored stone jewelry. Known for their comprehensive jewelry repair services, they cater to a wide range of needs, including watch repairs and fashion jewelry modifications. The store has been a reputable establishment in the Inland Empire for over 15 years, providing excellent customer service with a knowledgeable and friendly staff. Reviewers appreciate the welcoming atmosphere and the quality of work, particularly regarding engagement rings.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
Customer feedback highlights both commendable service and areas for improvement. Positive reviews frequently mention the exceptional customer service and quality repairs offered. However, a few negative reviews have pointed out instances of perceived arrogance from staff and less favorable service in specific situations.
Best Review: Richard Kelley commended the excellent service at Highland Jewelry Mart, noting it as some of the best in town.
Worst Review: G Turtle expressed dissatisfaction, describing a self-serving attitude from staff during a visit, which negatively impacted their experience.
Operating Hours:
- Monday: Closed
- Tuesday: 10 AM - 4:30 PM
- Wednesday: 10 AM - 4:30 PM
- Thursday: 10 AM - 4:30 PM
- Friday: 10 AM - 4:30 PM
- Saturday: 10 AM - 3:30 PM
- Sunday: Closed
Staff members:
- No specific staff member names were provided.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 40
Store Phone Number: 9094251000