Hines Goldsmiths, located at 80 Center St, Jackson, WY 83001, is recognized as the premier fine jewelry store in Teton County, operating since 1970. They specialize in crafting exquisite engagement rings and have earned a reputation for their unique Teton jewelry designs. Customers seeking personalized engagement rings will find a variety of options, including custom creations. The staff, led by owner Carolyn Hines, is noted for their helpfulness and expertise, ensuring a pleasant experience for clients.

Despite the positives, some reviews reflected dissatisfaction with aspects of the customer service, particularly concerning order fulfillment and product quality.

Overall Sentiment from Online Customer Reviews:
Positive: 64%
Neutral: 24%
Negative: 12%

Positive feedback highlights friendly service and the uniqueness of the jewelry. Many customers praise the attentive and knowledgeable staff, enhancing their shopping experience. On the other hand, negative reviews point out issues such as unfulfilled orders and dissatisfaction with quality.

Best Review:
Cynthia expressed her long-standing affection for the store, complimenting Carolyn's personable service and the exquisite pieces she has acquired over the years.

Worst Review:
Brenda warned against trusting the store with custom orders after experiencing significant delays in receiving a ring, which took over six months, leading to frustration.

**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 6:00 PM

**Staff Members:**
- Carolyn Hines (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*