Holland's Jewelers Apex NC
Holland's Jewelers, located at 211 S Salem St Unit A, Apex, NC, 27502, is a family-owned jewelry store with over 63 years of experience in the community. The business excels in creating engagement rings, providing a personalized and attentive experience for customers. The store offers services such as custom jewelry design, jewelry repairs, stone setting, and watch repairs, ensuring that all needs are met with expertise and care.
The staff, including Stacey, a Graduate Gemologist and Certified Master Goldsmith, and his wife Ginny, are known for their exceptional customer service. They take the time to educate clients about their choices and are committed to creating rings that fit personal styles and budgets. With a warm atmosphere, customers often feel like they're part of the family, as they are greeted by name and treated with kindness.
However, some reviews reflect mixed sentiments regarding pricing and staff interactions. While many customers praise the store for its friendly service and quality work, a few have expressed dissatisfaction with perceived overcharging and occasional lapses in communication.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 7%
Negative: 10%
Highlight Reviews:
Best Review: A customer praised Holland's for their excellent engagement ring creation experience, noting the affordable price and swift turnaround time compared to other jewelers. The personalized service was a standout feature, with the staff taking time to ensure satisfaction. This review was written by Kollin.
Worst Review: A reviewer expressed disappointment regarding the treatment and pricing at Holland's. They felt the charges were inflated and described a negative interaction with staff, claiming it overshadowed their overall experience. This review was written by Joyce.
Operating Hours:
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members Mentioned:
- Stacey (Graduate Gemologist and Head Jeweler)
- Ginny (Owner)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
