Holmes, George Jeweler, located at 376 Main St, Rockland, ME 04841, is a family-owned jewelry store known for its personalized services, particularly in engagement ring creation. The business has a solid reputation, underpinned by its long-standing commitment to quality and craftsmanship since its establishment in 1981. With a focus on custom jewelry manufacturing and a wide selection of both new and estate jewelry, this store caters to various customer needs including jewelry repairs, cleaning, and watch services.
The shop operates under the management of George H., who is praised for his wealth of experience and attention to detail. Positive customer reviews highlight the knowledgeable staff’s helpfulness, unique design offerings, and the caring atmosphere of the store. The operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Customer feedback reflects a mostly positive sentiment overall, with many praising the store’s friendly environment and quality of service. However, some customers have noted concerns over repair times and perceived higher prices.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review: A customer named Caroline commended the store for its knowledgeable staff and reasonable pricing on repairs, expressing appreciation for the experienced woman at the desk who guided her through her needs.
Worst Review: Brooke mentioned a disappointing experience, critiquing the lengthy repair times and poor customer service, highlighting significant frustration with her interactions.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 18
Store Phone Number: 2075944552