Holtan's Jewelry, located at 105 E 3rd St, Winona, MN 55987, operates in Winona County and has built a reputation for exceptional engagement ring creation and personalized service. With a total of 177 reviews, the store boasts a remarkable average rating, showcasing its commitment to quality and customer satisfaction.

Customers frequently commend the knowledgeable staff, including goldsmith Marshall Holtan, for their expertise in crafting custom engagement rings. The store specializes in in-house manufacturing and custom design, utilizing advanced technologies such as computer-aided design (CAD) and 3D printing. The staff is praised for their attentive and friendly service, making the process of selecting or designing an engagement ring a memorable experience.

However, there are some mixed sentiments among customers. One reviewer expressed dissatisfaction with customer service, indicating a negative experience that was not reflective of the overall environment frequently noted by others. This feedback highlights the importance of consistency in service delivery.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%

Best Review: James highlighted the fantastic engagement ring creation process, noting the helpful nature of the staff and their extensive selection of jewelry options.

Worst Review: Andrea mentioned experiencing poor customer service, feeling let down by the reception they received during their visit.

Operating Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed

Staff Members: Marshall Holtan

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.