Hood River Custom Jewelers is a renowned jewelry store located at 415 Oak St, Hood River, OR 97031, operating in Hood River County. The store is known for its artistically crafted engagement rings and exceptional customer service. Customers appreciate the professionalism and expertise of the staff, including certified bench jeweler Julie A. Strader, who has significant experience in custom design, goldsmithing, and jewelry repair.
This jeweler offers a range of services, including custom design, jewelry repairs, and resizing. The atmosphere is welcoming, making it a great place for couples seeking to design their perfect engagement rings. The store has garnered attention for its dedication to customer satisfaction, although some reviews reflect challenges in accessibility and communication.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 15%
Negative: 25%
The reviews indicate that many customers have had positive experiences with the quality of craftsmanship and honesty in service. However, some clients have reported negative interactions regarding service delays and communication issues.
Best Review:
Dee noted the great service and honesty of the staff, highlighting the beautiful work done at the store.
Worst Review:
Maria expressed dissatisfaction with the treatment her husband received when they visited, feeling offended by the assumptions made about their intentions.
**Opening Hours:**
- Monday: 11:00 AM - 3:00 PM
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 11:00 AM - 3:00 PM
- Friday: 11:00 AM - 3:00 PM
- Saturday: 11:00 AM - 3:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff: Julie A. Strader.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 25
Store Phone Number: 5413866440