Hoover's Jewelers, located at 2106 Central Ave, Suite 200, Kearney, NE 68847, is a cherished jewelry destination in Kearney County, offering a wide array of services, particularly in engagement ring creation. With a strong community presence since 1930, this family-operated store emphasizes a personalized experience, ensuring each engagement ring creation process aligns with the customer's dream specifications. The knowledgeable staff, including owner Linda Griffiths, provides exceptional customer service and a welcoming atmosphere, distinguished by a significant selection of engagement rings and personalized jewelry repair services.
The store has garnered a total of 38 reviews, revealing a mixture of sentiments from customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
The majority of the reviews highlight positive experiences, particularly praising the attentive and friendly service, with staff going above and beyond to assist customers in selecting the perfect engagement ring. However, there are notable negative experiences regarding service quality and customer interactions.
Best Review:
A customer named Ashlyn commended the store's staff for their diligent assistance in sizing and soldering her wedding bands, emphasizing the exceptional service and support throughout her purchasing journey.
Worst Review:
Don expressed dissatisfaction with the service he received while browsing, stating that the staff members did not offer assistance until he was ready to purchase, which left him feeling overlooked.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
**Staff Members:**
- Linda Griffiths (Owner)
Positivity Score: 85%
Total Customer Feedback Reviewed: 38
Store Phone Number: 3082343592
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.