Horlacher Jewelers, located at 442 N Franklin Ave, Colby, KS 67701, is a well-established jewelry store serving the region for over 97 years. With a focus on quality craftsmanship and personalized service, they specialize in creating beautiful engagement rings and custom jewelry. The store is known for its expertise in repairing jewelry, suggesting styles, and providing a no-pressure shopping atmosphere.

The team is led by owner Jeff Horlacher, who, along with his staff, is dedicated to helping customers find or create the perfect pieces to celebrate life's special moments. The store operates in Thomas County, offering services such as custom design, jewelry repair, and a wide selection of diamonds and gemstones.

Overall, customer feedback has been compiled from 27 reviews across various platforms, revealing a mixed sentiment regarding the store's service and products.

Overall Sentiment from Online Customer Reviews:
Positive: 74%, Neutral: 11%, Negative: 15%

Highlighting the positive aspects, many customers praise the knowledgeable staff for their exceptional service and the store's ability to meet their unique requests. Conversely, some customers have expressed dissatisfaction with specific repair experiences, noting a couple of occasions where items were returned with unresolved issues.

Best Review: A customer named Misty-Matt highlighted commendable professionalism and timely service, expressing appreciation for beautiful pieces purchased and repairs performed.

Worst Review: Mica recounted a disappointing experience where a diamond from her ring fell out after repairs, voicing concerns about the integrity of the work done.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Staff Members:
- Jeff Horlacher (Owner)