Horowitz Jewelry, located at 175 N Main St in Porterville, CA, is a cherished local jeweler that has been serving the community since 1991. Known for their custom engagement rings and attentive service, David Horowitz and his team strive to provide a personal touch to every customer interaction.
The shop offers a variety of services, including custom jewelry design, repairs, and watch battery replacements. Many patrons appreciate the warm atmosphere and the capability to create unique pieces tailored to their specific desires. However, there are mixed sentiments among customers; while many express satisfaction with the craftsmanship and friendly service, some have noted issues with turnaround times and communication.
Customer Sentiment: Approximately 70% of customers are pleased with their experiences, while 15% have shared neutral feelings and 15% faced challenges.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday and Monday: Closed
Best Review: Lou commended David for the lovely job he did on a custom ring and noted the kindness and attentiveness of the staff.
Worst Review: Mitzi described a frustrating experience with delays and poor communication regarding her jewelry repairs, feeling dismayed by the lack of customer service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 57
Store Phone Number: 5597847123