Howard's Jewelry & Gifts, located at 115 Laurel Mall, Hazleton, PA 18202, is known for its exceptional services in creating custom engagement rings and fine jewelry. The store is run by a team of skilled jewelers with extensive experience in the industry, specifically focusing on custom designs that cater to individual styles and preferences. Customers appreciate the high quality of their jewelry offerings, including engagement rings crafted with artistry and precision.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Phone: (570) 454-1872
Overall Sentiment from Online Customer Reviews:
Based on a review analysis of 2 accounts, the overall sentiment appears to lean towards the negative side, primarily due to customer service concerns. 15% positive, 0% neutral, and 85% negative.
Best Review:
A customer mentioned a positive experience with the personalized service and knowledgeable staff, highlighting the variety of designer lines available, as well as the understanding shown during the selection process.
Worst Review:
Another customer expressed frustration regarding an engagement ring resize that had been performed without their consent, ultimately leading to poor communication and unresolved issues with the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 15%
Total Customer Feedback Reviewed: 2
Store Phone Number: 5704541872