Hustedt Jewelers, located at 113 N Sangamon Ave, Gibson City, IL 60936, operates in Ford County and boasts an excellent reputation for its engagement ring creation and jewelry services. This family-owned business, established in 1983, has become a go-to destination for customers seeking custom designs, including elegant engagement rings and exquisite diamond jewelry. Hustedt Jewelers offers additional services such as jewelry repair, custom engraving, and appraisals, ensuring a comprehensive experience for all jewelry needs.
With a total of 41 reviews reviewed, the feedback reveals a strong positive sentiment. Customers frequently commend the knowledgeable staff, particularly the owner Kevin, for their friendly atmosphere and commitment to customer satisfaction. Many reviews laud the high-quality craftsmanship and personalized service, emphasizing the welcoming environment that makes clients feel valued.
While the majority of the responses are positive, a few indicate concerns about the store's temporary closure due to a fire from a neighboring business, which may disrupt access for some customers. Nonetheless, the store has communicated that they are still available via their Bloomington location for ongoing services.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |
Staff members mentioned include owner Kevin and various skilled jewelers, recognized for their attention to detail and ability to exceed customer expectations.
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews suggests 90% positive feedback, 8% neutral, and 2% negative.
Best Review:
Sam praised the exceptional service and friendly staff at Hustedt Jewelers, stating that they thoroughly enjoyed their experience while finding the perfect engagement ring.
Worst Review:
Some feedback indicated disappointment regarding the current temporary closure, as a past customer expressed frustration in not being able to access their services easily during this time.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.