Hyde Park Jeweler, located at 4285 Albany Post Road, Suite 4, Hyde Park, NY 12538, has been a cornerstone in the Hudson Valley for over 70 years. The establishment is renowned for its exceptional engagement ring creation services. Customers have access to a variety of jewelry offerings, including custom designs, fine jewelry repair, watch repair, and pearl restringing, all performed by knowledgeable staff led by owner Laurie Cusher. The combination of craftsmanship and personalized service sets this jeweler apart in the competitive market.
With a total of 60 reviews analyzed, the overall sentiment from online customer reviews reveals a predominantly positive atmosphere, with approximately 85% positive, 10% neutral, and 5% negative sentiments. Positive feedback frequently highlights the friendly and attentive service, the quality of repairs, and unique selection of jewelry, especially for engagement rings.
However, some customers have expressed concerns over perceived rudeness from the owner during their visits, indicating room for improvement in customer interaction.
| Opening Hours |
|------------------------|
| Tuesday – Friday: 9 AM – 6 PM |
| Saturday: 9 AM – 5 PM |
| Monday & Sunday: Closed |
Staff members mentioned include Laurie Cusher.
Best Review: A customer praised the store for its personalized service, stating that the owner is genuinely kind and helps find exactly what the customer wants, making the process of choosing jewelry enjoyable.
Worst Review: One reviewer noted that despite the good quality of repairs, the customer service during their visits was disappointing, with the owner being rude consistently.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 60
Store Phone Number: 8452292021