ICD Contemporary Jewelry, located at 26 S Greeley Ave, Chappaqua, NY 10514, specializes in high-end jewelry design and custom engagement ring creation. With over 19 reviews, customers consistently highlight the knowledgeable and friendly staff, including Varda Singer, the owner, who is praised for her expertise in design and personalized service. This jewelry store provides a welcoming atmosphere and focuses on transforming client ideas into beautifully crafted pieces.

Many reviews commend ICD for its exceptional customer experience, noting staff members’ attentiveness and the care taken in redesigning jewelry, which adds a personal touch. Customers reflect on their satisfaction with the quality of work and the staff’s ability to accommodate unique requests, reinforcing their trust in the store for important occasions.

However, there have been a few concerns raised regarding service delays and problems with orders not being delivered on time, which have left a negative impression on some clients. Nonetheless, the positive experiences outweigh the negative ones, contributing to a generally favorable reputation.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
- Monday: Closed
- Tuesday: 10:30 AM - 4:30 PM
- Wednesday: 10:30 AM - 4:30 PM
- Thursday: 10:30 AM - 4:30 PM
- Friday: 10:30 AM - 4:30 PM
- Saturday: 10:30 AM - 4:30 PM
- Sunday: Closed

**Staff Members Mentioned:**
- Varda Singer

Best Review:
A customer expressed their deep appreciation for the friendly and accommodating nature of the staff, sharing their satisfaction with the redesign of cherished family jewelry, which was handled with great care.

Worst Review:
One customer raised concerns about long waiting times for a jewelry order, suggesting issues with timely service and communication from the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.