Images Jewelers, located at 300 E Bristol St, Elkhart, IN 46514, offers specialized services in custom jewelry creation, particularly engagement rings. With a commitment to high-quality craftsmanship and customer satisfaction, the store prides itself on turning customer ideas into stunning unique pieces of art. The knowledgeable team, led by experienced professionals, excels in providing personalized service, including consultations for custom engagement rings that ensure clients are involved at each step of the design process.
Operating in Elkhart County, the jeweler is recognized for its custom designs, exceptional repair services, and a wide selection of designer lines, including renowned brands like Rolex. The storefront has garnered a reputation for excellent customer service, as indicated by the numerous positive reviews it has received online.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is predominantly positive, with approximately 84% categorized as positive, 12% neutral, and 4% negative. This indicates a strong appreciation for the store's services and quality, although there have been some isolated complaints regarding customer interactions.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
**Staff Members:**
- Shawn Klose
Best Review:
A customer mentioned the exceptional experience working with the staff, noting that the team was knowledgeable and attentive during the custom design process, delivering a fantastic engagement ring that exceeded expectations.
Worst Review:
Another customer expressed dissatisfaction with their experience, reporting poor customer service and feeling profiled during their visit, which overshadowed their shopping intent.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.