Imperial Jewelers, located at 98 Burr Ridge Pkwy, Burr Ridge, IL 60527, offers exceptional services focusing on engagement ring creation and a wide range of jewelry needs. With a reputation for honest and personalized craftsmanship, the owner has garnered a strong community following. The store is known for making the design process collaborative, ensuring each piece reflects the customer's vision.
Operating within Cook and DuPage counties, Imperial Jewelers provides a variety of services, including watch repairs and custom ring designs. Customers appreciate the attention to detail and the welcoming atmosphere of the store. They note the expertise of the staff and the owner in providing quality work and good advice regarding jewelry choices.
Despite overall positive feedback, some reviews indicate areas for improvement, particularly regarding service wait times.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
Best Review: A customer praised the jeweler for a remarkable experience during the redesign of their engagement and wedding bands, highlighting the attentive service and stunning craftsmanship of the finished pieces.
Worst Review: One reviewer expressed dissatisfaction with the battery replacement of their watch, citing long wait times and a blemish left on the watch after service.
**Opening Hours:**
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 5 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 12
Store Phone Number: 6306558886