Imperial Jewelers, Hastings, NE

Imperial Jewelers, located at 722 W 2nd St, Hastings, NE 68901, is a well-established jewelry store specializing in engagement ring creation and personalized customer service. With over 45 years of experience in the jewelry industry, they are known for their high-quality diamonds and a diverse selection of fine jewelry. The owner, Brandie McCoy, is dedicated to providing superior service and expertise, ensuring clients can confidently find or design their perfect engagement ring. The store also offers various jewelry-related services such as cleaning, inspection, and repair.

Based on the 52 reviews analyzed, the overall sentiment from online customer reviews is as follows:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Customers frequently praise the knowledgeable staff and the bespoke engagement ring design process. Many have highlighted the impressive selection and excellent customer service. However, there are some negative sentiments centered around specific customer experiences, including dissatisfaction with repair services and customer interactions.

**Best Review:** Gary Michael praised Imperial Jewelers for the great service, impressive selection, and very competitive pricing, emphasizing a wonderful overall experience.

**Worst Review:** Jessica Henry expressed frustration with the repair service for her turquoise ring, stating she felt the staff lacked the required expertise.

Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*