Imperial Jewelry Manufacturing Co in Los Alamitos, CA, is recognized for its dedicated engagement ring creation and repair services. Located at 11072 Los Alamitos Blvd, this family-owned jewelry store has garnered a mix of reviews, with a total of 66 reviews showcasing a customer satisfaction rating averaging around 3.8 stars.

With an emphasis on personalized service, the team, including experienced staff members like Karen, is commended for their knowledge and ability to handle custom requests, specifically for engagement rings. Customers appreciate the fair pricing and skilled craftsmanship used in resizing and repairing cherished pieces. Many have praised the shop for its reliable and swift service, with some stating their rings look better than new after repairs.

However, not all feedback is positive. Some customers have reported issues with customer service, mentioning delays in communication and dissatisfaction with the quality of work on specific pieces, leading to a few negative experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Opening Hours:
| Day | Hours |
|-----------|-------------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:30 PM |
| Sunday | Closed |

Staff Members:
- Karen

Best Review:
A customer shared their delight with the exceptional quality of their resized engagement ring, noting the process was completed in less time than estimated and with a beautiful final result.

Worst Review:
One reviewer expressed frustration regarding poor service after they felt misinformed about repair options, leading to a negative experience with the staff's responsiveness to their needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.