In House Jewelers, located at 3417 Sweet Air Rd, Jacksonville, MD 21131, is a highly regarded jewelry store specializing in custom engagement rings and exquisite jewelry creations. Led by experienced master craftsmen Scott McQuaid and Matt Durante, the store offers a personalized and professional service, ensuring customers are involved at every step of the design process. With a commitment to quality craftsmanship, In House Jewelers also excels in jewelry repairs, estate pieces, and unique custom designs. The shop is noted for creating one-of-a-kind rings, with a process that includes customer input and the use of advanced technology like 3D modeling.
The store has garnered a collection of 93 reviews, reflecting a strong positive reputation among customers. Overall, In House Jewelers has maintained a welcoming atmosphere with nearly universal praise for their attentive service and exceptional craftsmanship.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
The reviews highlight exceptional customer service, with many customers lauding the staff's ability to create beautiful custom pieces tailored to individual needs. However, slight criticisms arise regarding the store's operating hours, as they are closed several days a week.
**Opening Hours:**
- Wednesday: Closed
- Thursday: 9 am – 6 pm
- Friday: 9 am – 6 pm
- Saturday: 9 am – 3 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
**Staff Members:**
- Scott McQuaid
- Matt Durante
Best Review:
Tyler Harrison praised the store for providing excellent quality and service while creating a custom engagement ring, highlighting the professionalism of the entire team.
Worst Review:
No significant negative feedback was identified in the reviews reviewed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 93
Store Phone Number: 4106280045