Innovative Custom Jewelry, located at 720 W 100 S, Heber City, UT 84032, offers exceptional services specializing in the creation of engagement rings and custom jewelry designs. The store is celebrated for its personalized approach that involves clients in the design process, ensuring their vision is brought to life. With over 99 customer reviews averaging a remarkable rating, the quality and craftsmanship of their jewelry are consistently praised. Customers appreciate the expertise of Micah, the owner and lead jeweler, highlighting his ability to guide them through the creation of unique engagement rings and custom pieces.

The store operates in Utah County and provides a full range of services including jewelry repair, diamond sourcing, and custom designs. Clients report that the environment is welcoming, and staff members are knowledgeable, providing transparent information without pressure to purchase.

However, some reviews mention experiences related to timely service, suggesting variability during busier times. Overall, the feedback tends to lean towards positive, mostly for the craftsmanship and customer service, contributing to a solid reputation in the local jewelry market.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
Christine commended Innovative Custom Jewelry as the preferred place for maintaining and working on engagement and wedding rings, noting their ability to balance delicate designs with durability.

Worst Review:
There were no significantly negative reviews found; the majority of feedback highlighted positive experiences.

Operating Hours:
- Monday to Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Staff:
- Micah (Owner, Jeweler)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.