International Jewelers, located at 26795 S Bay Dr #168 in Bonita Springs, FL, is a charming jewelry store nestled in the Promenade at Bonita Bay. With a legacy dating back to 1986, this shop specializes in creating unique engagement rings that truly reflect the style and personality of each customer. Known for its personalized service and a warm, friendly atmosphere, the team here, led by owner Frank Calcagni, is dedicated to guiding customers through every step of the ring design process.
Customers rave about the extensive selection of fine jewelry and gemstones, with many mentions of the excellent craftsmanship and design options available, especially for custom pieces. The skilled staff includes a certified gemologist and a master jeweler, ensuring that you're in expert hands whether you're selecting a ring or having jewelry repaired. While most customers leave thrilled with their experiences, there have been a few complaints regarding pricing misunderstandings.
Customer Sentiment: Around 80% of customers express high satisfaction, while about 10% have reported neutral experiences and another 10% have voiced concerns related to communication and pricing.
Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 12:00 PM - 5:00 PM
Best Review: Ann Marie praised the store as the best jeweler in southwest Florida, highlighting their unique selection and noting the excellent service provided by Frank.
Worst Review: Kathi expressed dissatisfaction with her experience, feeling that the repair costs were not communicated clearly and ended up being significantly higher than initially quoted.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 37
Store Phone Number: 2393012798