Irma's Jewels is a reputable jeweler located at 13517-A Telegraph Rd, Whittier, CA 90605, primarily serving customers in Los Angeles County. With a solid rating of 4.8 from 48 reviews on Google and 4.6 from 29 reviews on Yelp, the store specializes in creating stunning engagement rings and offers various jewelry repair services, ensuring quality craftsmanship and customer satisfaction.
The owner, Ricardo, is frequently praised for his expertise, friendliness, and reasonable prices. Customers appreciate the quick turnaround for repairs, particularly for ring resizing and watch adjustments, highlighting the store's commitment to service quality. Many mention that Irma's Jewels is a hidden gem that offers personalized attention, making it a preferred choice for engagement ring creations.
Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer noted that the quick and professional service provided by Ricardo made resizing their ring a seamless experience, emphasizing the friendly and effective customer care at the store.
Worst Review: A customer expressed dissatisfaction with the communication regarding a watch repair, stating it took longer than initially promised despite being assured of timely service.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
Staff Members: Ricardo
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 77
Store Phone Number: 5628642533