J&H Jewelry, located at 2723 Merrick Rd, Bellmore, NY 11710, is a standout jeweler specializing in antique and vintage jewelry, with a strong emphasis on engagement ring creation and custom services. With over 46 reviews analyzed, the store comes highly recommended for its unique selection and exceptional customer service under the guidance of Lisa, the owner, who is a certified gemologist.
The shop is well-known for its wide array of rare and vintage finds, making it a go-to destination for couples seeking custom-designed engagement rings. Customers frequently praise the personalized attention given by the staff, who are described as knowledgeable and friendly. Reviews indicate that the jeweler provides excellent repair services and fair pricing for both original pieces and repairs.
However, some clientele have expressed concerns regarding pricing discrepancies and instances of less than satisfactory online service, particularly relating to communication. Despite this, the in-store experience often garners praise, underscoring the importance of visiting the store for direct engagement with staff.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
**Best Review:** Rebecca commends the store for its professionalism and extensive selection of antique and vintage pieces, noting that her experiences have consistently been pleasant over many years.
**Worst Review:** Erica shared a negative encounter, citing rudeness during a question about the return policy, which made her feel uncomfortable and led her to decide not to return.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
**Operating Hours:**
- Tuesday: 10:30 AM - 4:00 PM
- Wednesday: 12:00 PM - 6:00 PM
- Thursday: 10:30 AM - 4:00 PM
- Friday: 12:00 PM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Lisa (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 46
Store Phone Number: 5167854540