J & J Jewelry, located at 2508 Western Ave Ste A, Connersville, IN 47331, is a full-service jewelry store specializing in engagement ring creation and related services. The shop is known for its fine selection of gold and silver jewelry, including diamonds and gemstones. Customers can also find a variety of Citizen and Seiko watches, along with jewelry repair, battery replacement, and cleaning services. The store has garnered attention for its engagement ring offerings and personalized customer service within Fayette County.
The store has received a total of 24 reviews.
Overall Sentiment from Online Customer Reviews:
The general response atmosphere reflects mixed sentiments from customers. Positive experiences highlight exceptional customer service and quality products, while some negative reviews point to dissatisfaction with staff interactions. The estimated sentiments are as follows:
- Positive: 63%
- Neutral: 17%
- Negative: 20%
Best Review:
Dara Gard praised the store for its best customer service, low prices, and complimentary services, indicating an overall positive experience that showcases the helpful nature of the staff.
Worst Review:
Pamela M. expressed frustration over a negative interaction with staff regarding a simple watch battery repair, describing a lack of professionalism and a dismissive attitude that led her to choose to go elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday - Friday: Not specified
- Saturday: Not specified
- Sunday: Not specified
Staff members mentioned include Mrs. Jordan, who appears to be involved in customer service and jewelry repair.
Positivity Score: 71.5%
Total Customer Feedback Reviewed: 24
Store Phone Number: 7658275703