J & L Coins and Jewelry in Great Bend, KS, is a family-owned jeweler that has been serving the community since 1981. Located at 1203 Main St, Great Bend, KS 67530, and reachable at (620) 793-6732, this store specializes in creating custom engagement rings and offers a range of jewelry design and repair services. The owner, Jim Hanks, along with his team, provides personalized service, treating each customer like family.
The store has accumulated a total of 35 reviews, with a majority highlighting the quality and range of services offered. Positive reviews often mention the knowledgeable and friendly staff, with customers appreciating the jewelry repairs and unique pieces available. However, some negative feedback points to issues with customer service during busy times, reflecting a less favorable experience for a few patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Operating Hours:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Jim Hanks
Best Review:
A customer praised J & L Coins and Jewelry for their honest and helpful service, noting that the staff is very knowledgeable and patient.
Worst Review:
Another customer reported dissatisfaction with the service they received, stating that despite having multiple employees available, they experienced delays in being attended to.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 35
Store Phone Number: 6207936732