J & S Jewelers, located at 9 Commerce St, Thomasville, NC 27360, is a family-owned jewelry store that has been operating since 1980 in Davidson County. Known for their commitment to quality, they specialize in creating stunning engagement rings and also offer various jewelry repair services. The jeweler can be reached at (336) 475-3071.
While the store has garnered an overall positive reputation, focusing particularly on their engagement ring creation and customer service, there are mixed opinions from recent customers. A few reviews highlight the welcoming atmosphere and personalized service received during the ring design process. However, there are also negative comments regarding customer service experiences, including dissatisfaction with communication timelines for repairs.
Overall Sentiment from Online Customer Reviews:
Overall, customer sentiment towards J & S Jewelers is about 65% positive, 20% neutral, and 15% negative. Many customers appreciate the quality of work and friendly service, while some raised concerns over specific experiences with staff and service timelines.
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned include Jeri Harris, the owner.
Best Review:
Cindy Saintsing noted that the service at J & S Jewelers is excellent and consistently praised the welcoming staff.
Worst Review:
Ramos L. expressed dissatisfaction with the repair service, indicating a lack of communication and a negative experience with the attitude of the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 4
Store Phone Number: 3364753071