J. L. Jewelers is a family-owned business located in Fairfield, Ohio, renowned for its exceptional engagement ring creation services. With over 40 years of expertise, owner and Master Goldsmith Jeff Long offers personalized consultations to help customers design the perfect ring. The store provides a range of services, including custom jewelry design, repair services, and watch restoration. Customers appreciate the friendly and knowledgeable staff, who are dedicated to creating a welcoming atmosphere.
Address: 6580 Dixie Hwy Ste B, Fairfield, OH 45014
Phone: (513) 942-9271
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall response atmosphere from online customer reviews is mixed. Positive sentiments account for approximately 70%, neutral sentiments about 15%, and negative sentiments around 15%. Many customers have praised the craftsmanship and personalized service, while some have expressed dissatisfaction with pricing and repair experiences.
Best Review:
Kim highlighted the outstanding work done by Jeff and Tyler in creating beautiful necklaces from her grandmother's old plates, expressing gratitude for the care they took in crafting memorable pieces for her family.
Worst Review:
Michael felt that the offer he received to sell his old gold was a lowball, stating that he later received a much better offer from another firm, which left him with a negative impression of J. L. Jewelers.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- Jeff Long
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 60
Store Phone Number: 5139429271