J.R. Dunn Jewelers, located at 4210 N. Federal Hwy, Lighthouse Point, FL 33064, is renowned for its exceptional service and craftsmanship, particularly in engagement ring creation. The store operates in Broward County and offers a wide array of services, including custom jewelry design, jewelry repair, ring resizing, and stone setting. J.R. Dunn is an Official Rolex Jeweler and also offers luxury watches from brands like Tudor and Breitling. The knowledgeable staff, including Denise, Jordan, and Anthony, provide personalized attention to each customer, ensuring a seamless experience when selecting or creating the perfect engagement ring.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Customer feedback reflects a warm and welcoming atmosphere with a strong emphasis on customer satisfaction. Many reviews highlight the patience and expertise of the associates, while a few customers raised concerns about product availability.
Best Review:
Rachel praised J.R. Dunn for the incredible service she received while selecting her engagement ring, emphasizing the attention to detail and her overall satisfaction with the purchase.
Worst Review:
Anthony expressed disappointment regarding a Tudor watch he inspected, noting that it had scratches, suggesting the store should have been more meticulous in presenting its inventory.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Denise
- Jordan
- Anthony
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.