Jamie Hood Jewelers, located at 2508 Avalon Ave, Muscle Shoals, Alabama, offers a wide array of services centered on engagement ring creation and custom jewelry design. With over 96 reviews compiled, the store has established a solid reputation within the community, recognized for its skilled craftsmanship and attentive customer service. Customers appreciate the knowledgeable staff, who collectively bring over 100 years of experience, ensuring that every piece crafted meets and exceeds expectations.
The store provides services including custom jewelry designs, jewelry repairs, and appraisals. Jamie Hood Jewelers is noted for its welcoming atmosphere and dedication to making each customer’s vision a reality. While most reviews highlight the excellent service and quality of jewelry, some customers have expressed dissatisfaction regarding issues with exchanges and product evaluations.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review: A customer praised the jeweler for their exceptional service over the years, remarking on their ability to meet custom requests and deliver quality products, highlighting Jamie Hood's commitment to customer satisfaction.
Worst Review: Another reviewer expressed disappointment after a complicated exchange process for a custom piece, indicating a lack of transparency regarding pricing adjustments that were not communicated during the initial purchase.
**Operating Hours:**
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.