James' Jewel Box, located at 185 Oakbrooke Cir in Mount Washington, KY, has established itself as a beloved destination for couples seeking to create their dream engagement rings. This family-owned jewelry store has been a part of the community since 1978, offering a diverse selection of fine jewelry and personalized services that cater to every customer's unique vision.
The knowledgeable and friendly team at James' Jewel Box excels at guiding customers through the engagement ring creation process. Shoppers often appreciate how the staff takes the time to understand their needs and preferences, ensuring a relaxed and enjoyable experience. The store's array of offerings goes beyond engagement rings, including jewelry repairs and a variety of gifts, making it a convenient stop for all occasions.
Customer Sentiment: Approximately 90% of customers love their experience at James' Jewel Box, while a small percentage have shared neutral feedback.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Bill praised the attentive and relaxed atmosphere, highlighting the staff's willingness to help him find the perfect product while offering thoughtful suggestions.
Worst Review: A customer named Mary expressed disappointment over a delayed engagement ring resizing, feeling that communication could have been improved during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 607
Store Phone Number: 5025386528