J & J Jewelers of Jeannette, located at 511 Clay Avenue, Jeannette, PA 15644, is a family-owned jewelry store with over 30 years of experience. Specializing in creating custom engagement rings, they are known for their exceptional customer service and dedication to fulfilling clients' vision. The store not only offers a variety of exquisite jewelry but also provides comprehensive jewelry repair services, making it a one-stop destination for all jewelry needs.
This jeweler has garnered a total of 73 reviews, with many customers highlighting the personal attention and expertise provided by the staff. Review sentiments reveal overwhelmingly positive feedback regarding the skill and kindness of the team, particularly the owner Mary Jo DePalma and her husband, who are noted for their customer-focused approach. Clients frequently express satisfaction with the unique selection of engagement rings and the attentive service, helping them find or create exactly what they need.
However, a few reviews indicated longer wait times during busy periods and the need for improved staffing. Despite this, the overall atmosphere of the reviews remains supportive and appreciative of the business's contributions to the community.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Deborah described J & J Jewelers as a fantastic place with lovely owners, emphasizing the stunning quality of the rings her husband purchased there.
Worst Review:
A customer mentioned the occasional wait times during peak hours but still acknowledged the staff’s friendliness and helpfulness.
**Hours of Operation:**
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 6:30 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Mary Jo DePalma
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 73
Store Phone Number: 7245233233