Segal & Co Fine Jewelers, located at 1401 Greenbrier Parkway #1161 in Chesapeake, VA, is a beloved local spot for couples looking to create their dream engagement rings. Nestled in the vibrant Greenbrier Mall, this family-owned jewelry store has established a strong reputation for quality and service, earning over 200 reviews that reflect their commitment to customer satisfaction.
The team, led by owner Sami Alofer and gemologist Cheni Alofer, is known for their friendly and knowledgeable approach. Customers often mention the staff's willingness to go above and beyond, providing personalized attention that makes the ring design process feel special and intimate. Whether you're looking for a classic diamond or a unique custom design, the staff at Segal & Co excels at walking clients through the options and helping them find exactly what they envision.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experience, while 10% feel neutral, and 10% have reported occasional issues with service speed or communication.
Opening Hours:
Monday: Closed
Tuesday to Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 12:00 PM – 5:30 PM
Best Review: Mary praised Segal & Co for their quick and professional jewelry repair service, highlighting a seamless experience and great workmanship on her ring.
Worst Review: Vita expressed dissatisfaction with the turnaround time for a simple anklet repair, feeling that the price was too high for the service received and that the staff could have been more attentive.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 214
Store Phone Number: 7579631800