Jay Roberts Jewelers, located in Marlton, NJ, is renowned for its exceptional engagement ring creation and customer service. The jeweler operates in Burlington County and offers a wide range of services, including custom design, jewelry repair, and watch services. The store features a diverse selection of loose certified diamonds, bridal jewelry, and timepieces from well-known brands, ensuring customers can find the perfect piece for their significant life events. The knowledgeable staff, including team members like Jay and Donna, are noted for their helpfulness and attention to detail, creating a welcoming environment for clients exploring their options.

Over a total of 543 reviews, the sentiment is generally positive, reflecting high satisfaction rates among customers regarding the engagement ring selection and service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The positive reviews highlight the staff's expertise and supportive customer service, particularly in creating custom engagement rings. However, a few negative feedback instances pointed to issues with service during busy periods or specific experiences related to repairs.

Best Review:
A customer commended the extensive selection and outstanding service at Jay Roberts, emphasizing their experience working with knowledgeable staff who guided them through the process of purchasing a beautiful engagement ring.

Worst Review:
One customer expressed dissatisfaction with the service experienced while seeking repairs, noting that they felt overlooked due to being understatedly dressed, ultimately leading them to another jeweler.

Address: 515 Rt. 73 South, Marlton, NJ 08053
Phone: (856) 596-8600

Operating Hours:
- Tuesday: 10am - 6pm
- Wednesday: 10am - 7pm
- Thursday: 10am - 6pm
- Friday: 10am - 6pm
- Saturday: 10am - 5pm
- Sunday: Closed
- Monday: Closed

Staff Members:
- Jay
- Donna

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.