Jean's Jewelers, located at 413-C South Street in Front Royal, VA, is a well-loved local shop that specializes in engagement ring creation as well as a variety of jewelry services. With a longstanding presence in the community, Jean Plauger and her friendly team have made a name for themselves over the past 25 years. They pride themselves on quality craftsmanship and exceptional customer service, ensuring that every customer leaves with a piece they love.
The store offers a multitude of services including custom jewelry design, jewelry and watch repair, and engraving. Customers frequently appreciate the team's personal touch, noting their willingness to listen and collaborate to create a ring that perfectly captures their vision. While the majority of reviews are positive, there are some mentions of service inconsistencies, particularly regarding communication during busy times.
Customer Sentiment: Approximately 80% of customers express high satisfaction, with 10% remaining neutral and another 10% having experienced occasional issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday & Monday: Closed
Best Review: Chris praised the store for its friendly staff and great service, emphasizing that he felt well taken care of while selecting an engagement ring.
Worst Review: Jeffrey was disappointed when he found the store closed earlier than advertised, leading to frustration over unaddressed operational discrepancies.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 51
Store Phone Number: 5404658880