Jenna's Jewelers, located at 2116 Park Ave, Deer Park, NY, is a cherished local jewelry store that focuses on engagement ring creation and other services. With over 20 years in business, Jenna's is known for its warm atmosphere and commitment to quality craftsmanship, making it a great choice for couples looking to design their perfect engagement ring.
The staff, led by the knowledgeable Mike, prides themselves on their exceptional customer service and expertise. They offer a broad selection of jewelry, including custom pieces, and are well-regarded for their repair services. Customers appreciate that they are welcomed into a friendly environment where their visions are actively listened to and refined into beautiful creations. The store also performs insurance appraisals and on-the-spot repairs, ensuring convenience for their clientele.
Customer Sentiment: Approximately 80% of customers express satisfaction with their experiences, while 15% have shared neutral thoughts, and about 5% have faced issues regarding service times.
Opening Hours:
- Monday to Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Peg praised the great service and expert craftsmanship at Jenna's, noting how they successfully resized her intricate ring without any issues.
Worst Review: Allison had a disappointing experience with resizing her engagement ring, citing long wait times and repeated errors in sizing, which left her feeling frustrated with the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 23