Jensen Jewelers, located at 756 E Lake Rd S, Palm Harbor, FL 34685, is a well-regarded jewelry store serving the East Lake community for over 20 years. With a focus on custom engagement rings and personalized jewelry design, owner Sonny Mai brings a wealth of experience as a jeweler and gemologist. The store specializes in creating unique engagement rings tailored to individual preferences, alongside services for jewelry repair and restoration.

Customer feedback showcases a mix of experiences. Many clients appreciate the skilled craftsmanship and friendly service provided by Sonny and his team. Positive reviews highlight the quality of custom jewelry, fair pricing, and efficient turnaround times for repairs. Customers often commend the store's welcoming atmosphere and the owner’s attentive nature in helping them find the perfect piece.

However, some negative feedback points to issues with service, particularly regarding communication and the handling of repairs. A few customers expressed dissatisfaction with their experiences, citing problems with ring resizing and the quality of repair work.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 6:00 PM|
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 6:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 3:00 PM|
| Sunday | Closed |

Staff: Sonny Mai

Best Review: Marybeth appreciated the caring and creative help provided by Sonny while creating a commemorative ring to honor her mother's long marriage.

Worst Review: Sarah described a frustrating experience when having her engagement ring resized, noting damage and poor customer service throughout the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.