Jerald Jewelers, located in Latrobe, Pennsylvania, offers exceptional services specializing in engagement ring creation and fine jewelry. With a strong reputation built over decades, this family-owned establishment has been serving the community since 1978. The knowledgeable staff, including experienced owner Gerald Leonard, and his daughter Erica, provide personalized services tailored to individual customer needs.
Customers have praised Jerald Jewelers for their friendly atmosphere and expertise, particularly noting the quality of work in jewelry repairs and custom designs. The store has amassed 36 Google reviews with an impressive 4.9 out of 5-star rating, reflecting a largely positive customer experience. The range of services offered includes onsite jewelry and watch repairs, custom jewelry design, and engraving.
While the majority of reviews highlight excellent customer service and reasonable pricing, some customers suggested improvements in turnaround times for certain services.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 10%
- Negative: 0%
Best Review: Kevin appreciated the excellent work at Jerald Jewelers, noting its reasonable pricing and exceptional customer service.
Worst Review: At this time, no significant negative feedback was indicated.
Opening Hours:
- Monday to Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Staff Members:
- Gerald Leonard, Owner
- Erica Leonard, Manager
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 36
Store Phone Number: 7245378438