Jerry's Occoquan Jewelers, located at 306 Mill Street in historic Occoquan, VA, is a cherished destination for couples looking to design their dream engagement rings. Nestled in Prince William County, this boutique jewelry store has captured the hearts of many, reflecting over 30 years of excellence in craftsmanship and customer service.
Proprietor Brenda Root Monn, a graduate gemologist and master jeweler, is renowned for her personalized approach to creating unique pieces. Customers rave about the warm atmosphere and the exceptional support she provides during the design process. Many have noted her patience and expertise in guiding them to find the perfect ring that fits both their vision and budget. While the vast majority of feedback is glowing, a few customers have reported minor delays in service.
Customer Sentiment: Approximately 85% of customers feel highly satisfied with their experiences at Jerry's, while 10% have expressed neutral feelings, and about 5% encountered issues.
Opening Hours:
Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Portia praised Jerry's as the best jewelry store in the DC metro area, particularly highlighting Brenda's outstanding customer service and expertise, reinforcing the store's reputation for quality.
Worst Review: A customer mentioned experiencing some confusion regarding service timelines, feeling that their concerns weren't fully addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 33
Store Phone Number: 7034942904