Jewel Box Morgan Hill, located at 17190 Monterey St Suite 101 in Morgan Hill, CA, is a cherished destination for engagement ring creation and custom jewelry design. Operating in Santa Clara County, this cozy jewelry store has received a warm reception from the local community, with 144 reviews reflecting its commitment to quality service and beautiful craftsmanship.

The store, well-known for its personalized approach, features a friendly team led by owner Tracey Ulery. Customers often rave about the staff's attentiveness and willingness to help bring their unique visions to life, making the engagement ring shopping experience stress-free and enjoyable. The shop specializes in a variety of services, including custom design, jewelry repair, ear piercing, and watch battery replacements, ensuring all your jewelry needs are met under one roof. Despite the overwhelmingly positive feedback, a few reviews note occasional issues with service and communication.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% share neutral feedback and 10% report issues.

Opening Hours:

Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Ashley praised Jewel Box for their warm and patient service during her daughter’s ear piercing, making for a delightful experience.

Worst Review: Elizabeth shared her dissatisfaction regarding a lost necklace, feeling dismissed when she raised concerns about the customer service she received.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.