Jewel Tunnel Imports, located at 13100 Spring St, Baldwin Park, CA 91706, operates in Los Angeles County. Known for its extensive selection of gemstones and crystals, this shop specializes in providing wholesale jewelry services, including the creation of unique engagement rings. Customers are required to present a seller’s permit to shop on-site, emphasizing the wholesale aspect of the business. The staff, including the owner, Holly S., are praised for their helpfulness and product knowledge, making the shopping experience more engaging.

However, some feedback reflects on mixed experiences with staff customer service; while many describe the employees as friendly, a few encounters were noted as less than accommodating. With a total of 19 reviews analyzed, the overall sentiment shows a strong positivity towards the quality and pricing, balanced by a few negative experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Irene praised Jewel Tunnel Imports as her favorite spot for crystals over eight years, highlighting the welcoming atmosphere and great selection tailored for her small business.

Worst Review:
Jeffrey expressed disappointment with a particular staff member's rudeness, feeling they were judged based on their age when they first visited.

| Opening Hours |
|----------------------|
| Monday to Friday: 9 AM - 4 PM |
| Saturday: 9 AM - 4 PM |
| Sunday: Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.