Jewelcraft Jewelry, located at 115 Village Center Road, Harlan, KY 40831, is a notable jewelry store renowned for its engagement ring creation and various jewelry services. With a focus on quality and customer service, Jewelcraft offers a diverse selection of high-quality jewelry, alongside repair services tailored to meet client needs. The establishment is known for its helpful staff, making it a favored spot for couples looking for the perfect engagement ring.
In total, 7 reviews were analyzed to gather sentiments about the store. Customers generally appreciate the customer service provided by the staff, highlighting their willingness to assist and knowledgeable support during the ring selection process. However, some negative feedback has been noted regarding the speed of service, with particular reviews suggesting that customers might experience delays in resolving issues.
Overall Sentiment from Online Customer Reviews:
- Positive: 71%
- Neutral: 14%
- Negative: 14%
Best Review: A customer named Vicki praised the friendly staff and the bridal registry for fine dishes, expressing overall satisfaction with both the jewelry selection and service.
Worst Review: Amy commented on a delay in issue resolution for an item purchased, suggesting that those seeking quicker service might consider other options.
Operating Hours:
- Tuesday: 11 am - 4 pm
- Wednesday: 11 am - 4 pm
- Thursday: 11 am - 4 pm
- Friday: 11 am - 4 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 11 am - 4 pm
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include owner Mike Forester, contributing to the positive reputation of the store.
Positivity Score: 78%
Total Customer Feedback Reviewed: 7
Store Phone Number: 6065737904